Shipping policy

Balloon Delivery in UAE | PartyExperts.ae

We provide delivery across the UAE. We deliver to hospitals, homes, offices, Restaurants, Hotels, Beaches, Parks etc you name it. As we deliver inflated or uniflated as per your choice, we need special handling and therefore the following charges apply. 

Please WhatsApp/call 054 7922581 for scheduling delivery time and date. 

Standard Delivery - above 250 Aed  (within 24 hours)

FREE (Dubai & Sharjah only)

Midnight Delivery - Delivery just before midnight

50 Aed (Dubai & Sharjah only)

Standard Delivery - below 100 Aed (within 24 hours) 

 35 Aed (Dubai Only)

Standard Delivery - Above 100 Aed, below 250 Aed  (within 24 hours)

 25 Aed (Dubai Only)

Urgent Delivery - minimum 40 mins maximum 3 hours - Minimum order amount of  150 Aed

 35 Aed  (Dubai only)

For Sharjah Standard Delivery minimum 150Aed  (within 24 hours)

50 Aed 

All other Emirates – Minimum order 250 Aed and above (2-3 days)

100 Aed

 




FAQ / Terms & Conditions

How long before do I need to book for events rentals and photo booth?

Booking is to be done as early as possible as we tend to get booked quickly. Generally, a week in advance is best so we can promise you our best service. 

What are the payment terms?

For events and photo booth, we require a 50% deposit a week to minimum 2 days before the rental day. For bank transfers, please ensure the money reaches our account minimum 1 day before the event. 

What is the return/exchange policy? 

We have a strict no refund policy however for events and photo booth you may get a credit note, which you can use for up to a year.

For products, also, there is no return policy, and only packed goods can be exchanged for credit note. Goods sold unpacked cannot be exchanged also. 

Cancellation of any events, services, rentals or any other package will incur 50% cancellation charge. 

What is Delivery terms and conditions?

Please visit our delivery page for delivery schedule and charges. We deliver all over the United Arab Emirates by our own dedicated delivery team.

Can I collect the items from your store?

We are an online store but we do get many collection requests. For pick up, you will have to order on phone and book a time for pick up from our warehouse located at DIP -. We try our best to accommodate all requests for pick up but sometimes we are too busy so please bear with us. 

How do you inform about my payment confirmation?

Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt.

Accuracy of billing and account information

You agree to provide current, complete and accurate purchase and payment information for all purchases made at our store. You agree to promptly update your information, including your email address and so that we can complete your transactions and contact you as needed.

Online store terms

By agreeing to these Terms of Service, you represent that you are at least 18 years old in your state or province of residence, or that you are the age of majority in your state or province of residence.

·         ’Party Experts Events  L.L.C. (Partyexperts.ae) maintains the www.partyexperts.ae  Website ("Site").

·         ‘’Visa or MasterCard debit and credit cards in AED will be accepted for payment’’

·         ‘’We will not trade with or provide any services to OFAC and sanctioned countries’’

·         ‘’Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website’’

·         ‘’Cardholder must retain a copy of transaction records and PartyExperts.ae policies and rules’’

·         ‘’User is responsible for maintaining the confidentiality of his account’’

 

Cancellation Policy: 

Customers can cancel their orders 24 hours before delivery, after which full amount will be charged. For refunds, please allow up to 45 days for the refund transfer to be completed. Refunds will be made back to the payment solution used initially by the customer.  

Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United Arab Emirates.

 

Contact us:

For any other question, complaint or suggestion please feel free to contact us at

Email: info@partyexperts.ae or for urgent queries please contact us at 054-7922581.

Office: 301-8 Al Nisf Building, Airport Road Al Garhoud, Dubai. UAE

 

 

FAQ

1. How long does a latex balloon last? 

Latex balloons last for max 8 to 12 hours. You can increase its float time to up to 24 hours by opting for hi-float liquid injected into the balloons. That will cost you just 1dhs per balloon. 

2. How long does a foil balloon last?

Foil balloons tend to last much longer. The average float time is 24 hours to up to 3 days and varies from balloon to balloon. 

3. How long before can I place my order? 

You can place your order within 2 hours and up to 3 months before your delivery, date and time and we will try our best to be ON time as always. 

4. This amazing service! Can you deliver at the exact time we ask for?

We try our best, and are usually successful on delivering at the exact requested time. But sometimes due to reasons out of our control we can be a bit late but we always strive to deliver within 1 hour of the scheduled time. 

5. Do you customize balloons, like put my message on them? 

Yes we do customize balloons with stickers or printing (depending on quantity). So do let us know for all your customization ideas and requirements. 

6. Can you write a message and hang it with the balloons? 

Yes, please let us know the message you want us to write and hang on to the balloon. It looks beautiful and personalized! You can select a small Greeting card to be added.

7. How come you sell at such discounted rates? 

We keep our costs low by maintaining an online store only. We can  pass on huge discounts to our customers on long term rentals and services! 

FAQ / Terms & Conditions

How long before do I need to book for events rentals and photo booth?

Booking is to be done as early as possible as we tend to get booked quickly. Generally, a week in advance is best so we can promise you our best service. 

What are the payment terms?

For events and photo booth, we require a 50% deposit a week to minimum 2 days before the rental day. For bank transfers, please ensure the money reaches our account minimum 1 day before the event. 

What is the return/exchange policy? 

We have a strict no refund policy however for events and photo booth you may get a credit note, which you can use for up to a year.

For products, also, there is no return policy, and only packed goods can be exchanged for credit note. Goods sold unpacked cannot be exchanged also. 

Cancellation of any events, services, rentals or any other package will incur 50% cancellation charge. 

What is Delivery terms and conditions?

Please visit our delivery page for delivery schedule and charges. We deliver all over the United Arab Emirates by our own dedicated delivery team.

Can I collect the items from your store?

We are an online store but we do get many collection requests. For pick up, you will have to order on phone and book a time for pick up from our warehouse located at DIP -. We try our best to accommodate all requests for pick up but sometimes we are too busy so please bear with us. 

How do you inform about my payment confirmation?

Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt.

Accuracy of billing and account information

You agree to provide current, complete and accurate purchase and payment information for all purchases made at our store. You agree to promptly update your information, including your email address and so that we can complete your transactions and contact you as needed.

Online store terms

By agreeing to these Terms of Service, you represent that you are at least 18 years old in your state or province of residence, or that you are the age of majority in your state or province of residence.

·         ’Party Experts Events  L.L.C. (Partyexperts.ae) maintains the www.partyexperts.ae  Website ("Site").

·         ‘’Visa or MasterCard debit and credit cards in AED will be accepted for payment’’

·         ‘’We will not trade with or provide any services to OFAC and sanctioned countries’’

·         ‘’Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website’’

·         ‘’Cardholder must retain a copy of transaction records and PartyExperts.ae policies and rules’’

·         ‘’User is responsible for maintaining the confidentiality of his account’’

 

Cancellation Policy: 

Customers can cancel their orders 24 hours before delivery, after which full amount will be charged. For refunds, please allow up to 45 days for the refund transfer to be completed. Refunds will be made back to the payment solution used initially by the customer.  

Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United Arab Emirates.

 

Contact us:

For any other question, complaint or suggestion please feel free to contact us at

Email: info@partyexperts.ae or for urgent queries please contact us at 054-7922581.

Office: 301-8 Al Nisf Building, Airport Road Al Garhoud, Dubai. UAE

 

Balloon Delivery in UAE | PartyExperts.ae

We provide delivery across the UAE. We deliver to hospitals, homes, offices, Restaurants, Hotels, Beaches, Parks etc you name it. As we deliver inflated or uniflated as per your choice, we need special handling and therefore the following charges apply. 

Please WhatsApp/call 054 7922581 for scheduling delivery time and date. 

Standard Delivery - above 250 Aed  (within 24 hours)

FREE (Dubai & Sharjah only)

Midnight Delivery - Delivery just before midnight

50 Aed (Dubai & Sharjah only)

Standard Delivery - below 100 Aed (within 24 hours) 

 35 Aed (Dubai Only)

Standard Delivery - Above 100 Aed, below 250 Aed  (within 24 hours)

 25 Aed (Dubai Only)

Urgent Delivery - minimum 40 mins maximum 3 hours - Minimum order amount of  150 Aed

 35 Aed  (Dubai only)

For Sharjah Standard Delivery minimum 150Aed  (within 24 hours)

50 Aed 

All other Emirates – Minimum order 250 Aed and above (2-3 days)

100 Aed

 

 

 

FAQ

1. How long does a latex balloon last? 

Latex balloons last for max 8 to 12 hours. You can increase its float time to up to 24 hours by opting for hi-float liquid injected into the balloons. That will cost you just 1dhs per balloon. 

2. How long does a foil balloon last?

Foil balloons tend to last much longer. The average float time is 24 hours to up to 3 days and varies from balloon to balloon. 

3. How long before can I place my order? 

You can place your order within 2 hours and up to 3 months before your delivery, date and time and we will try our best to be ON time as always. 

4. This amazing service! Can you deliver at the exact time we ask for?

We try our best, and are usually successful on delivering at the exact requested time. But sometimes due to reasons out of our control we can be a bit late but we always strive to deliver within 1 hour of the scheduled time. 

5. Do you customize balloons, like put my message on them? 

Yes we do customize balloons with stickers or printing (depending on quantity). So do let us know for all your customization ideas and requirements. 

6. Can you write a message and hang it with the balloons? 

Yes, please let us know the message you want us to write and hang on to the balloon. It looks beautiful and personalized! You can select a small Greeting card to be added.

7. How come you sell at such discounted rates? 

We keep our costs low by maintaining an online store only. We can  pass on huge discounts to our customers on long term rentals and services!